Let’s make your arrival easy.

Questions are welcome by phone, WhatsApp or email. Reservations and payments are completed through Airbnb, Booking.com or Agoda.

No enquiry form, no waiting queue

Contact a real person.

For the fastest response, use WhatsApp. Please complete payment only through Airbnb, Booking.com or Agoda and avoid unverified payment requests.

Ask about the apartment, access, location or practical arrangements before booking on Airbnb, Booking.com or Agoda.

24×7 phone assistance is available for guests and genuine pre-booking questions.

A second direct number is available when the primary line is busy or temporarily unreachable.

Use email for non-urgent questions, partnership enquiries or information that benefits from a written response.

Follow Urban Serenity for property updates, visual details and future ABS Stays announcements.

Available on Airbnb, Booking.com & Agoda

ABS Stays does not process reservations, live availability or payments directly through this website.